Help

Write to us

Email hello@northpage.app. We answer within one working day (UK). Northpage is run by Slashturn Ltd, 3 Bakehouse Mews, Hampton, TW12 2NL.

Signing in

• Type your email address and we send you a six-digit code. Type the code and you are in. There is no password.
• Where the buttons are shown, you can sign in with Google, Microsoft or Apple instead.
• The iPhone app signs in through the same page. When your phone asks whether the app may use northpage.app to sign in, press Allow.
• If the code does not arrive within a few minutes, check your spam folder, then ask for a new one.

The iPhone app

The app shows everything your workspace has on the web: Today, your clients, their strategy pages, the content plan and shoots. You can read, edit and add from your phone.

• It keeps a copy of your workspace's pages on the phone, so it still works on set with no signal.
• Push notifications are chosen for each phone in Account > Notifications. Switch on only the ones you want on that phone.

Plans and billing

A workspace can pay in one of two ways, but not both at once.

On the web, by card

Pay by card on the web. Change your plan, update the card or cancel in Settings > Billing.

In the iPhone app, through Apple

• Subscribe in the app and Apple takes the payment.
• Manage or cancel it on your iPhone in Settings > your name > Subscriptions. Deleting the app does not cancel it.
• If you have a new phone or the plan is not showing, use Restore purchases in Account > Plan and billing.
• Refunds for Apple purchases are handled by Apple. Ask for one at reportaproblem.apple.com.

Deleting your account

• On iPhone: go to Account > Delete my account.
• On the web: write to hello@northpage.app from the email address you sign in with.

What happens:

• Workspaces where you are the only member are closed.
• You cannot delete your account while you are the only owner of a workspace that other people use. Make someone else an owner first.
• If you pay through Apple, cancel the subscription in iPhone Settings > your name > Subscriptions as well. Deleting your account does not stop Apple charging you.

Your data

Read how we handle your data in our privacy policy, how we keep it safe on our security page, and the agreement for using Northpage in our terms.